Discount Signs & Graphics Inc.

FAQ 

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Frequently Asked Questions

 

 

Q: What is your Turn Around Time?
A:
Once Payment is received and artwork is approved production is 5-7 Working Days 

Q: What type of payments do you accept?
A:
We accept all major credit cards as well as checks and money orders. 

Q: What format do I need to send my artwork in?
A:
We prefer to receive our artwork in an Encapsulated Post Script (EPS) format or Adobe Illustrator 9 or less (Vector Art). All text should be converted to curves or outlines. If you are unable to send your artwork in one of these formats please send the highest quality artwork you have available, our graphic artists can work with just about any file format.  

Q: How much are your rush fees?
A:
You can have your order expedited for an additional 30% of the order cost.

Q: Can you see through your plastic signs?
A:
Yes, during certain times of the day shadows are visible. The degree to which this will affect your sign depends largely on the color of your sign, where it's positioned, and the time of day.

Q: How do you ship your orders?
A:
The majority of our orders are shipped via UPS, however, large quantity sign orders and Road Signs are shipped FedEx Freight.

Q: Do you match prices?
A:
Yes, In order for us to match a competitors price you must provide us with the price located in published information such as a catalog or a written quote on our competitors letterhead. 

Q: Do you offer any type of discount for re-sellers.
A:
Discounts for re-sellers are considered on a case by case basis.

 

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